Chartered IT Professional
Prince2 Accredited
The eAdoption Ladder.
The business benefits from implementing the correct Information and Communication Technology (ICT) solutions for your business can be immense, but choosing which solutions to use and when to implement them is not a simple task.
It would appear that there are thousands of solutions and hundreds of providers supplying proprietary versions of those solutions. So, which do you choose and when do you implement them? How do you ensure that the solutions you choose today will still meet your requirements and enable you to build on them in the future?
One method for planning correct and efficient investment in ICT is to give consideration to The eAdoption Ladder. This method allows you to decide what you need now, what you need in the future and how to ensure today's foundations support tomorrow's improvements.
The eAdoption Ladder suggests sensible, bite-size categories that allow you to spread the cost and risk of your ICT investment and enables you to achieve maximum Return on Investment (ROI).
| Step | Includes |
| 6 | Open Systems Integration |
| 5 | Integrated Supply Chain Management |
| 4 | Sell online |
| 3 | Place in the Worldwide market |
| 2 | Efficient internal collaboration |
| 1 | Efficient internal & external communications |
- Efficient Internal and External Communications.
- How you communicate in terms of telephony (or IP Telephony), email, Instant messaging, text messaging and faxing. Internal communication may also mean communicating with outlying or remote offices
- Efficient Internal Collaboration
- How your company works on projects or process that cross departmental or geographical boundaries. Can you work effectively on, for example, important documents; or does everyone struggle to know which is the most recent version of that important file?
- Place in the worldwide Market.
- Ensure your customers know you exist and that they can easily find out information about you.
- Sell Online.
- Sell your products online and make them available to your customers in a format making searching and querying easy to find.
- Integrated Supply Chain Management.
- The ability to liaise and collaborate with your suppliers electronically. Where possible, systems are automated such that your systems talk to their systems automatically.
- Open Systems Integration.
- Integrate your systems with other, external systems electronically. Make and receive payments to, for example, the Inland Revenue and your employees.

Whilst The eAdoption Ladder provides guidance and a logical process for implementing ICT in your business, it does not have to be strictly adhered to. Some small retail businesses need a Place in the worldwide market more than they need Efficient Internal and External Communications.
For more information on the eAdoption ladder or an informal discussion about your ICT requirements contact: Anukis Limited, your helping hand up The eAdoption Ladder